Incident Response

When a security breach occurs, every second counts. Our team provides rapid containment, expert forensics, and guided recovery.

⚠ Active Security Incident?

If you are currently experiencing a breach or security emergency, contact our response team immediately.

+1 (800) 555-RESP
Report an Incident Now

Rapid Response When It Matters Most

A security incident can happen to any organization regardless of size or industry. What separates organizations that survive from those that suffer lasting damage is the speed and quality of their response.

Hermes Security's Incident Response team comprises former law enforcement cyber investigators, forensic analysts, and crisis management professionals. We have responded to hundreds of incidents ranging from ransomware attacks and data breaches to insider threats and physical security events.

Our structured approach ensures containment, preserves evidence, minimizes business disruption, and provides the intelligence needed to prevent future incidents.

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Our Response Phases

A battle-tested methodology refined over hundreds of real-world incidents.

01

Triage & Assessment

Within minutes of engagement, our team assesses the scope and severity of the incident, identifies affected systems, and determines the threat actor's current position within your environment.

02

Containment

We isolate compromised systems, block malicious communications, and prevent lateral movement while preserving forensic evidence. Our goal is stopping the bleeding without disrupting unaffected operations.

03

Investigation & Forensics

Deep forensic analysis to determine the root cause, timeline of events, data impacted, and attacker techniques. We produce court-admissible evidence when legal proceedings are anticipated.

04

Eradication

Complete removal of all threat actor footholds including malware, backdoors, compromised credentials, and persistence mechanisms to ensure the attacker cannot regain access.

05

Recovery

Guided restoration of affected systems and services with verification that the environment is clean. We work with your IT team to bring operations back to normal safely.

06

Post-Incident Review

Comprehensive lessons-learned analysis with specific recommendations to prevent similar incidents. Includes updated detection rules, hardened configurations, and improved response procedures.

Forensic Capabilities

Advanced investigative techniques to uncover the truth behind every incident.

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Disk & Memory Forensics

Full acquisition and analysis of hard drives, SSDs, and volatile memory to recover deleted files, identify malware artifacts, and reconstruct attacker activity.

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Network Forensics

Packet capture analysis, netflow examination, and DNS log review to trace data exfiltration paths and identify command-and-control infrastructure.

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Malware Analysis

Static and dynamic analysis of malicious software including reverse engineering to understand capabilities, extraction of indicators of compromise, and attribution.

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Mobile Device Forensics

Extraction and analysis of data from smartphones and tablets including messaging apps, call logs, location data, and application artifacts.

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Cloud Forensics

Investigation of cloud-based incidents across AWS, Azure, and GCP including log analysis, configuration review, and identity activity reconstruction.

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Email Investigation

Analysis of business email compromise, phishing campaigns, and email-based threats including header analysis, attachment detonation, and credential harvesting detection.

Incident Response Retainer

Do not wait until an incident occurs to find a response partner. Our retainer program ensures you have guaranteed access to our team, pre-negotiated rates, and accelerated response when you need it most.

Retainer clients receive priority response with guaranteed SLAs, pre-staged tooling, and familiarity with your environment that dramatically reduces time-to-containment.

Learn About Retainers
  • Guaranteed 1-hour response SLA
  • Pre-negotiated hourly rates
  • Annual readiness assessment included
  • Incident response plan development
  • Tabletop exercise facilitation
  • Pre-staged forensic tooling
  • Quarterly threat briefings
  • Priority access to senior responders

Be Prepared Before a Breach Happens

Secure your incident response retainer today and ensure expert help is always a phone call away.

Get IR Retainer Details